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Contents:
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Shopping Age requirement
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Website Pricing policy
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Item Availability
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Shipping Information
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Purchases
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Return Policy
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Web Site Use Policy
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Privacy Policy
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Minimum purchasing Age Requirement All products sold through our stores and catalogs are for purchase by adults. While we sell children’s products, persons less than 18 years of age may make purchases from our stores and catalogs only with the involvement of a parent or guardian.
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Pricing Z-More reserves the right to change prices at any time. Because of the number and frequency of sales offered, sale pricing is NOT retroactive. We reserve the right to correct any errors in the pricing contained in our stores or catalogs. We shall have no liability for any such changes or errors and are not bound to fulfill orders at old or erroneous prices.
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Item Availability We only offer items for sale that we have in stock. However if you find an item that is currently out of stock you may use our information form to ask when the item is expected to be available.
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To go immediately to the information form Click Here
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Shipping Information
We currently only ship items to the USA and Canada. The final shipping and handling cost that appears is the actual cost you will be charged by Z-More. Shipping and handling fees do not include any international duties, customs or import fees or taxes. Please contact the customs office in the destination country for information about additional fees.
Shipping Methods and Rates
USPS Priority Shipping:
BabyKnitting.com uses expedited services for its "Standard Shipping" method to the USA and Canada with street addresses. We strives to ship all orders within 24 hours of placement. Once orders are shipped they should be delivered in 2 to 4 business days.
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Purchases:
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All sales are considered final after 30 days. No returns are accepted after 30 days. Items marked "Clearance" or "Final Sale" are not returnable unless defective.
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All sales are considered final and un-returnable if the clothing is used, worn, laundered or the clothing tag has been removed. This applies even if the garment was worn only once or just for a photo.
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Return Policy:
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Clothing may only be returned for defects in workmanship within 30 days of purchase. You may select from one of the following two options to be used when a return is authorized:
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1. A refund of the Original Purchase price paid minus shipping and handling.
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OR
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2. Replacement of the item with like kind if available. If the item is no longer available option 1 will be used.
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Be sure to include your email address as an email reply will be the only form of response and contain either a return confirmation number or an explanation of return denial.
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Only authorized and recognized returns with postage prepaid will be accepted and processed.
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Large Order/Retail Restock Fee Although we don't sell wholesale per se, we do sell to retailers. Occasionally, there may be a need to return an entire order within 30 days. In the event an order needs to be returned, there will be a 20% restocking fee taken from the refund due for the returned order. A 20% restocking fee may also apply to large customer orders. Please call Customer Service if there are any questions about a large return.
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To request a return and refund please use our COMMENTS FORM . Complete all of the fields shown. In the comments box provide the date of purchase and explain the nature of the defect and your desired return option (as shown above).
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Click Here to Go to the Comments form
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We appreciate your business. Thanks for making BabyKnitting.com your choice for baby knit clothing.
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Please email us regarding any concern, difficulty or question as our desire is to provide you with complete customer satisfaction by making our best attempt to help you fairly and responsibly.
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Website Admission and License A limited license granted by Z-More allows for restricted access to our stores for personal use, which means, without express written consent from Z-More , modifications and/or downloading (except for page caching) of content from our stores is forbidden. Not included in this restricted license is the collection and use of any product descriptions, prices, or listings; any derivative use of our store, catalogs or other content; any commercial use or resale of our stores, catalogs or other content; any use of data mining, robots, or similar culling and information collection devices. No portion of our stores, catalogs or other content may be copied, duplicated, reproduced, visited, sold or resold, or otherwise exploited for any commercial purpose without express written consent of Z-More . Restricted, nonexclusive, and rescindable rights to create a hyperlink to the homepage of any of our store is permissible so long as the link does not portray Z-More , our products in a derogatory, false, misleading or otherwise repugnant matter. No part of that link can use any logo or other proprietary graphic or trademark of Z-More . Without express written consent, you may not frame or use framing techniques to enclose any content, trademark, logo, or other content of Z-More. Any unauthorized use of our store terminates the permission or license granted by Z-More.
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Privacy and security statement The Z-More understands the importance of protecting your privacy and security online and we do our utmost to guarantee your safety. The following statement outlines our practices for gathering, using and protecting personal information. By using this site, you signify your assent to the BabyKnitting.com Privacy & Security Statement. Your continued use of the site following posting of changes to these terms will mean you accept these changes. BabyKnitting.com uses select, trustworthy business partners to operate our site and fulfill your orders. Your personal information is shared with our partners only as strictly necessary to maintain your account or fill your orders. Beyond this we will not sell or otherwise distribute your private information that you share with us when placing on-line orders. If, at any time, The BabyKnitting.com is required by law or by another legal process to release customer information, we must cooperate fully. We also reserve the right to share information with legal authorities and other companies for the purpose of fraud protection and credit risk reduction.
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